AI assistant in 5 languages for international patients
A patient writing from London at night gets an answer at once, in their own language. MedorAI writes the first appointment into your calendar; it leaves the price and the treatment decision to you.
Hair transplant, dental, plastic surgery, medical aesthetics: MedorAI describes only what is on your list.
7-day trial · Our team does the setup · Your number stays the same
Hi, I’m flying in from London next month for a hair transplant. Can I book a consultation?
Example Clinic: welcome 🙂 How your personal data is handled: medoralab.com/en/kvkk-aydinlatma Would you like to book an appointment, or ask about something?
An appointment, please. I land on the 14th.
On the 15th, 11:00 or 15:30 is free for a hair analysis. Which one suits you?
15:30
The 15th at 15:30 is booked as a hair analysis. See you then.
In your clinic in three steps
- 01
Your number stays the same
Your WhatsApp Business number and app stay with you; your Instagram account connects too. It runs on the WhatsApp Business API: Meta’s official platform.
- 02
Answers in five languages, 24/7
Turkish, English, German, Russian and Arabic. Patients get an answer in the language they write in; a patient in another time zone gets a reply at night too.
- 03
Requests and appointments in one panel
The first appointment is written into your calendar; price and accommodation questions wait in the panel as patient requests. The moment your team types, MedorAI goes quiet; if a patient’s message waits 10 minutes unanswered, it steps back in.
What it follows when it speaks for your clinic
All four rules are written into the code and work the same in every clinic.
Answers in the patient’s language
The welcome, the time offer and the appointment confirmation go out in the language the patient writes in. If the patient switches language, the answer switches too.
States prices only from your table
You enter the amount and the currency: lira, euro or dollar. You can define a separate examination fee rule for patients travelling from abroad.
Describes accommodation and transfers from your information
It states only the information you wrote. On a topic you have not written about, it passes the question to your team.
Routes medical questions to the doctor, emergencies to the clinic
To a patient writing with a complaint after a procedure it gives your clinic number and 112; it marks the conversation in the panel.
What clinics that receive patients from abroad ask
Which languages does it answer in?
Turkish, English, German, Russian and Arabic. Patients get an answer in the language they write in; the welcome goes out in that language too.
What if a patient abroad writes at night?
MedorAI answers 24/7, offers a suitable time and writes the first appointment into your calendar. In the morning the whole conversation is in your panel.
Can it state the price in euros or dollars?
Yes. You enter the amount and the currency for each treatment; MedorAI states only that amount and adds that the exact amount is settled at the examination.
Does it tell apart patients who come from ads?
Yes. The panel counts whether a conversation came from an ad or from your profile; in analytics you see which ad turned into appointments.
Can we give our advertising agency a report?
Yes. You get an ad performance report from the panel: volume, source and conversion. The report carries totals only.
How long are patient records kept?
Message content is deleted when the conversation closes. The appointment record is deleted 30 days after the appointment.
See it with your own clinic
Pick your specialty in the demo request; on the call we try it with your own treatment list. 7-day trial, our team does the setup.
Related guides
- Multilingual patient communication in medical tourism →
Time difference, language and price: the three expectations of a patient writing from abroad, and how the clinic prepares.
- How many patients does a night-time message cost you? →
A patient writes to more than one clinic, and after 24 hours the door closes. The night-time reply is measurable work.
Specialty pages
- Dentistry →
A late-night “how much is an implant” becomes an appointment by morning. MedorAI answers in the patient’s language, finds an open slot and writes the appointment into the calendar. The moment your team types, it goes quiet.
- Hair transplant →
To a patient asking “how many grafts do I need, how much is it”, MedorAI answers honestly: the doctor determines the graft count at the hair analysis. Five languages, day and night; the analysis appointment goes into the calendar.
- Aesthetic and plastic surgery →
To a patient asking “is a nose job risky”, MedorAI says the surgeon will explain the risk at the consultation and finds a consultation time. A question from Instagram gets the same care.
- Medical aesthetics →
A patient who replies to your story with “how long does botox last” gets an honest answer from MedorAI and a suggested time. On Instagram DM and WhatsApp, day and night; the appointment goes into the calendar.