Privacy Policy
Last updated: August 2026
This policy explains what data Medoraist processes about its clinic customers and visitors to medoralab.com, and why. For data belonging to clinics' patients, see the Data Protection Notice as well.
What we collect
Through the demo request form: your full name, clinic name, phone number, email address and optional message.
To prevent abuse of the form, an irreversible cryptographic digest of your IP address. The IP address itself is not stored.
For users signing in to the clinic panel: name, email address and an irreversible digest of your password.
Why we process it
To respond to your demo request and introduce our service.
To deliver the service, and to verify and secure access to the panel.
To limit automated abuse of the form.
Where it is held
Data is processed in line with KVKK, in secure data centres held to GDPR standards.
How long it is kept
Demo requests are kept for at most 12 months where no commercial relationship follows, then deleted.
Panel user records are held for the duration of the clinic's contract.
Third parties
To deliver the service we rely on hosting, artificial intelligence and WhatsApp messaging providers. Only the data required to deliver the service is passed to them.
We do not sell or transfer your data to third parties for marketing.
Your rights
You have the right to access the data we hold about you and to request its correction or deletion. Please contact us by email.
Contact
For privacy questions: info@medoraist.com